FAQs
Frequently Asked Questions
We provide comprehensive home care services, including daily cleaning, meal prep, personal assistance like medication reminders, companion care, transportation, and errand services—all delivered by trained, compassionate professionals.
Request a service via our online booking form or by calling us. We’ll confirm your preferred date/time and discuss any special requirements before assigning a caregiver.
Yes. Every caregiver undergoes a thorough screening process including background checks, reference verification, and specialized training in safety, personal care, and home assistance.
We accept multiple payment methods, including credit/debit card, bank transfers, and online wallets like PayPal. You can pay per session or set up a recurring payment plan.
Changes can be made up to 24 hours before the appointment. Late changes may incur a small rebooking fee. Emergencies are handled case-by-case—just contact us as soon as possible.
Yes, we do our best to match you with a caregiver you're comfortable with. If you've worked with someone before and would like the same person again, just let us know during scheduling.
Yes, we offer flexible scheduling including weekends and holidays. However, advanced booking is recommended for holiday coverage to ensure availability.
We understand every client has unique needs. If there's a task not listed, feel free to contact us — we’re happy to discuss customized care options.
